Applied Comfort DM Series PTAC — DMQE & DHE Models

Applied Comfort DM Series PTAC

Air Distributors is an authorized wholesale distributor for Applied Comfort. We’ve carried their products since 1995 and stock the DM Series PTAC for contractors and facilities teams across the country.

The DM Series fits a 32″ x 18-5/16″ sleeve. That’s the same opening used by a long list of discontinued equipment from McQuay, Carrier, Islandaire, KeepRite, Heil Quaker, Whirlpool, Zoneaire, and others. If you’re sourcing replacements for any of those lines, the DM Series drops in without sleeve modification in most cases.

Two configurations are available. The DMQE is an air conditioner with electric resistance heat. The DHE is a heat pump with electric resistance backup. Both run on R454B refrigerant.

Call 800-866-1210 or use the contact form to confirm compatibility, check stock, and get pricing.

DM Series Features

Digital Controls with Electronic Temperature Limiting

Current DM Series units ship with digital controls across the line. That’s a change from earlier models. Electronic temperature limiting lets you set heating and cooling range restrictions on a per-unit basis. Useful for hotels and multifamily buildings where you want to bound what guests or tenants can adjust.

Standard mechanical control units are also available if your project calls for them. 

Front Desk Control Ready

The DMQE and DHE both support front desk control through 24VAC protocol. That means your property management system can communicate with individual units for setback, occupancy override, and temperature limiting. It’s standard on digital control models and doesn’t require additional field conversion. 

Low Noise Operation

The DM Series uses acoustic noise-canceling materials and an optimized fan design. The result is lower operating sound levels compared to earlier DM models. That matters in guest rooms and patient rooms where compressor noise at 2 a.m. generates complaints. 

Premium Metal Front Cover

Units ship with a durable metal front cover and grille. The sloped front panel geometry carries over from earlier DM Series models, so it looks right in existing installations. An aluminum architectural grille (ACC32AAGRILLE) is available for properties that need a higher-end finish. 

Washable Filter

The standard filter is a washable, reusable media filter. Part number 74004001, measuring 9.125″ x 30.75″. It’s a standard PM item and cuts down on filter supply cost in high-turnover facilities. 

Warranty

  • Year 1: parts and labor
  • Years 2 through 6: sealed system parts
  • Free shipping on warranty replacement parts throughout the coverage period
  • Additional extended warranty available for purchase

Applied Comfort DM Series Model Number Breakdown

Example: DMQ E 09 K 34 E 7 

Position

Meaning

DMQ / DHE

Series and heat type: DMQ = electric heat AC, DHE = heat pump with electric backup

E

R454B refrigerant, current design version

09 / 12 / 15

Nominal cooling BTU/h: 9,000, 12,000, or 15,000. Note: DHE models start at 12,000.

K / R

Voltage: K = 230/208V, R = 277V

00 / 25 / 30 / 34 / 40 / 50

Electric resistance heat kW: 00 = no heat, 25 = 2.5 kW@230V, 30 = 3.0 kW@277V, 34 = 3.4 kW, 40 = 4.0 kW, 50 = 5.0 kW@230V

E / S

Controls: E = electronic digital, S = standard unit-mounted mechanical

6 / 7 / 8 / 0 / 1 / 2 / 3

Cord: 6 = 15A LCDI, 7 = 20A LCDI, 8 = 30A LCDI, 0 = no cord hard-wired, 1/2/3 = non-LCDI

 

Applied Comfort DM Series Specifications

DMQE — Electric Heat, 230/208V (Cord Connected)

 

Model

Voltage

Cooling BTU/h

EER

Heat BTU/h

Heat kW

Min. Circuit A

MOP Fuse A

Plug

DMQE09K00_7

230/208V

8,500

10.2

N/A

None

6.4

15

6-20P

DMQE09K25_7

230/208V

8,500

10.2

8,800/7,200

2.5/2.1

11.5/10.3

20

6-20P

DMQE09K34_7

230/208V

8,500

10.2

11,900/9,700

3.4/2.8

15.3/13.9

20

6-20P

DMQE09K50_8

230/208V

8,500

10.2

17,300/14,200

5.0/4.1

22.3/20.2

30

6-30P

DMQE12K00_7

230/208V

11,300

9.4

N/A

None

8.1

15

6-20P

DMQE12K25_7

230/208V

11,300

9.4

8,800/7,200

2.5/2.1

11.5/10.3

20

6-20P

DMQE12K34_7

230/208V

11,300

9.4

11,900/9,700

3.4/2.8

15.3/13.9

20

6-20P

DMQE12K50_8

230/208V

11,300

9.4

17,300/14,200

5.0/4.1

22.3/20.2

30

6-30P

DMQE15K00_7

230/208V

12,600

8.4

N/A

None

10.0

15

6-20P

DMQE15K25_7

230/208V

12,600

8.4

8,800/7,200

2.5/2.1

14.1/12.7

20

6-20P

DMQE15K34_7

230/208V

12,600

8.4

11,900/9,700

3.4/2.8

19.0/17.3

20

6-20P

DMQE15K50_8

230/208V

12,600

8.4

17,300/14,200

5.0/4.1

27.7/25.3

30

6-30P

 

DMQE — Electric Heat, 277V (Permanently Connected)

 

Model

Voltage

Cooling BTU/h

EER

Heat BTU/h

Heat kW

Min. Circuit A

MOP Fuse A

Plug

DMQE09R00E0

277V

8,500

10.2

N/A

None

6.1

15

7-15P

DMQE09R30_2

277V

8,500

10.2

10,500

3.0

11.3

15

7-20P

DMQE09R34_2

277V

8,500

10.2

11,900

3.4

12.8

20

7-20P

DMQE09R40_2

277V

8,500

10.2

13,900

4.0

15.0

20

7-20P

DMQE12R00E0

277V

11,300

9.4

N/A

None

6.4

15

7-15P

DMQE12R30_2

277V

11,300

9.4

10,500

3.0

11.3

15

7-20P

DMQE12R34_2

277V

11,300

9.4

11,900

3.4

12.8

20

7-20P

DMQE12R40_2

277V

11,300

9.4

13,900

4.0

15.0

20

7-20P

DMQE15R00E0

277V

12,600

8.4

N/A

None

8.0

15

7-15P

DMQE15R30_2

277V

12,600

8.4

10,500

3.0

14.0

15

7-20P

DMQE15R34_2

277V

12,600

8.4

11,900

3.4

15.9

20

7-20P

DMQE15R40_2

277V

12,600

8.4

13,900

4.0

18.6

20

7-20P

 

DHE — Heat Pump with Electric Backup, 230/208V

NOTE: DHE models start at 12,000 BTU. No 9,000 BTU heat pump configuration exists in this series.

 

Model

Voltage

Cooling BTU/h

EER

Heat Pump BTU/h

COP

Backup Heat kW

Min. Circuit A

MOP Fuse A

DHE12K00_7

230/208V

11,400

9.2

10,900

3.1

None

8.4

15

DHE12K25_7

230/208V

11,400

9.2

10,900

3.1

2.5/2.1

11.5/10.5

20

DHE12K34_7

230/208V

11,400

9.2

10,900

3.1

3.4/2.8

15.4/14.0

20

DHE12K50_8

230/208V

11,400

9.2

10,900

3.1

5.0/4.1

22.3/20.2

30

DHE15K00_7

230/208V

13,200

8.2

13,100

2.9

None

10.8

15

DHE15K25_7

230/208V

13,200

8.2

13,100

2.9

2.5/2.1

14.3/13.0

20

DHE15K34_7

230/208V

13,200

8.2

13,100

2.9

3.4/2.8

19.2/17.4

20

DHE15K50_8

230/208V

13,200

8.2

13,100

2.9

5.0/4.1

27.9/25.4

30

 

DHE — Heat Pump with Electric Backup, 277V

 

Model

Voltage

Cooling BTU/h

EER

Heat Pump BTU/h

COP

Backup Heat kW

Min. Circuit A

MOP Fuse A

DHE12R00_0

277V

11,400

9.2

10,900

3.1

None

6.6

15

DHE12R30_2

277V

11,400

9.2

10,900

3.1

3.0

11.4

15

DHE12R34_2

277V

11,400

9.2

10,900

3.1

3.4

12.8

20

DHE12R40_2

277V

11,400

9.2

10,900

3.1

4.0

15.0

20

DHE15R00_0

277V

13,200

8.2

13,100

2.9

None

8.4

15

DHE15R30_2

277V

13,200

8.2

13,100

2.9

3.0

14.2

15

DHE15R34_2

277V

13,200

8.2

13,100

2.9

3.4

16.0

20

DHE15R40_2

277V

13,200

8.2

13,100

2.9

4.0

18.7

20

 

Accessories

The following accessories are available for the DM Series PTAC from Air Distributors. Contact us for availability and pricing.

 

Sleeve & Seal

Part Number

Description

ACC32SLEEVE

32″ wall sleeve for DM Series (DMQ, DMC, DMB, DMA, DM) — includes ACC32SEALKIT

ACC32SEALKIT

32″ sleeve seal kit — included with ACC32SLEEVE, also available separately

ACC32SLEXT

32″ indoor sleeve extension kit

 

Grilles

Part Number

Description

ACC32SSGRILLE

32″ beige painted stamped grille — fits ACC32SLEEVE

ACC32AAGRILLE

32″ aluminum architectural grille

 

Subbase & Ducting

Part Number

Description

ACC32SUBBASE

32″ subbase — fits ACC32SLEEVE

ACC32DUCTKIT

Duct kit

ACC32DUCTEXTENSION

Duct extension kit

ACC32_DUCTDEFLECTOR

DMQE / DHE duct deflector booster kit

 

Remote Thermostat & Filter

Part Number

Description

ACC32REMOTEKIT_DMQ

Remote kit 208-230V for DMQE — field conversion to remote thermostat (thermostat not included)

74004001

Replacement filter — 9.125″ x 30.75″

What Does the DM Series Replace?

The DM Series fits a 32″ x 18-5/16″ sleeve opening. These are the discontinued lines it replaces. No sleeve modification required in most retrofit jobs.

 

Original BrandModels Replaced
Applied ComfortCS, CSM, CSMA, CSMB, CSMBH (electric and heat pump); DMA, DMSA, DQFB (electric and heat pump)
CarrierWallmate 51P, 51PH (electric and heat pump)
Fedders / IslandaireEZ-CS Series
Heil QuakerC Series (electric and heat pump)
IslandaireCS, DM, EZ Series CS
KeepRiteAP, AP-E; Climette; DM (electric and heat pump); Seasonall
McQuayTPW / TWP (electric and heat pump)
RetroaireRC30, RH30
WhirlpoolAVT (electric and heat pump)
ZoneaireCSM, CHP (electric and heat pump)

If your existing unit has a different sleeve size, contact us. We carry Applied Comfort replacements for other legacy sleeve dimensions as well.

 

FAQ

What is the difference between the DMQE and DHE?

The DMQE is a straight air conditioner with electric resistance heat. No heat pump. The DHE runs the refrigerant cycle in reverse for heating, which is more efficient in moderate climates, and adds electric resistance backup for when outdoor temps drop too low for the heat pump to carry the load on its own. If operating cost is the priority and the climate is mild, go with the DHE. If you’re in a very cold climate or want simpler mechanics, the DMQE is the cleaner choice.

What refrigerant does the new DM Series use?

R454B. Current production DMQE and DHE units both use it. Earlier DM Series models (DMQC, DHPC) ran on R410A. R454B meets EPA AIM Act requirements for new commercial HVAC equipment as of January 1, 2025. It’s an A2L refrigerant, meaning it’s mildly flammable.

Will the new DMQE or DHE fit my existing DM Series sleeve?

Yes. The DMQE and DHE keep the same 32″ x 18-5/16″ footprint as all previous DM Series models. The R454B transition didn’t change the physical dimensions. Existing sleeves, grilles, and subbases are compatible

What voltage options are available?

230/208V and 277V. The ‘K’ suffix in the model number means 230/208V. The ‘R’ suffix means 277V. Same BTU capacities are available in both. Confirm your building’s supply voltage before ordering. Ordering the wrong voltage configuration is a costly mistake.

Does the DM Series support front desk control?

Yes. Digital control models (DMQE and DHE with ‘E’ controls) support front desk control through 24VAC protocol. That covers setback, occupancy override, and temperature limiting from a property management system. The optional remote thermostat kit (ACC32REMOTEKIT_DMQ) enables field conversion to remote thermostat operation on 230/208V models. Standard mechanical models (‘S’ controls) don’t support this.

What BTU sizes are available?

9,000, 12,000, and 15,000 BTU nominal for the DMQE. The DHE starts at 12,000 BTU — there’s no 9,000 BTU heat pump configuration in this series. Actual cooling outputs from the brochure: 8,500 BTU at 9K nominal, 11,300 at 12K, and 12,600 at 15K for the DMQE. DHE actuals are 11,400 and 13,200 BTU respectively.

Are DM Series units in stock?

We stock select configurations for quick turnaround. Custom model and heat combinations are built to order by Applied Comfort. Call 800-866-1210 or use the quote form. Have your BTU size, voltage, heat type, and heat kW ready and we can confirm availability on the spot.

What legacy equipment does the DM Series replace?

Any 32″ x 18-5/16″ PTAC. That covers McQuay TPW and TWP, Carrier Wallmate 51P and 51PH, Islandaire CS and DM Series, KeepRite AP and Climette, Heil Quaker C Series, Whirlpool AVT, Zoneaire CSM and CHP, Retroaire RC30 and RH30, and earlier Applied Comfort DM models. See the full compatibility table above. And if something isn’t on the list, call us — there may be additional compatible units not captured here.

Air Distributors is an authorized distributor for Applied Comfort, carrying the DM Series since 1995. We supply HVAC contractors and facilities teams with wholesale pricing and nationwide shipping.

To order or confirm compatibility with your existing sleeve, call 800-866-1210 or use the contact form. Give us your model number, voltage, BTU size, and heat configuration and we’ll get you a quote fast.

Applied Comfort Products

DM Series PTAC Documents

DM Series Brochure

DMQ PTAC Replaces

Keeprite AP, Climette CSM
Applied Comfort DMA, DMQ, CSMA, CSMB
Islandaire DM, EZ Series CS
Carrier Wallmate 51P
Keeprite Seasonall DM
McQuay TPW
Heil Quaker C Series
Whirlpool AVT
Zoneaire CSM, CHP
Fedders Islandaire EZ-CS
Retroaire RC30, RH30
Many other 32”W x 18”H units

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